Last Saturday I bought a shirt form the shop, I was in the mood for 2 or more but didn't as I was left feeling quite empty with the old lady's low level of service & interaction.
Once I found the size that fitted best, I was made to try on a colour that I didn't like, almost as a trial to see if I was serious - and pass the test so the correct colour would then be unwrapped. Pathetic.
I didn't buy the 120 quid one, but DID buy a nice one in 7 CAMICIE from two very bouncy & willing females, who helped me try 7 shirts on and chatted to my wife all the way through.
Listen to your customers. .
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